FAQ - Student Seats

FAQs

An escrow transaction is when a third party will protect your money until you receive your purchase. It is practically an insurance service. In this case, we will safe guard your money until you receive your football ticket. If you do not receive your ticket, you will receive a 100% refund from us!

You should receive your money within 1 day. However, due to PayPal's system, it may take up to 8 days to receive your money.

You should receive your money around 11PM CST on the day that you confirmed your transaction.

To create posts on the site, you are required to link a payout account. We will send you your money through PayPal or Venmo.

Go to the Contact page located on the navigation bar and fill out the contact form. We will email you personally and investigate the problem.

Sellers have the ability to cancel transactions themselves. Firstly, cancel your MyTickets transfer. Then, go to your listing and click Cancel Transaction.

Promotion fees are OPTIONAL fees that you can choose to include in your post. Paying a promotional fee will pin your post in front of all the others.
There is a $3 minimum, but you can choose to include a higher fee. The posts with higher promotion fees will be displayed above the posts with lower promotion fees. They are deducted when we pay you after successful transfer confirmation.

Go to the Contact page located on the navigation bar and fill out the contact form. We will email you personally and investigate the problem. If the seller never sends the ticket, we will refund you your money and ban the seller.

No. The tickets are owned by the sellers who are other students. They must take the time to transfer the ticket to you on MyTickets.

Yes. Those postings will be marked with a large "Upgraded" tag.

Firstly, you must be on your mobile device to use Venmo. Second, open Venmo -> Settings -> Buying Section -> Connect Browsers. This should connect you to the browser on your mobile device. Next, find the ticket you want and click 'Buy Ticket'. Finally, click the PayPal button and you should be taken to a PayPal page with two sections: Pay with PayPal & Pay with Venmo.

You can NOT currently pay with Apple Pay. However, we are working on getting it added to the site!